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A real person reads every message that comes in. Tell us what’s going on and we’ll sort it out.
Where’s my order?Track it in seconds›
Common questionsAnswered in the FAQ›
Returns & refundsHow to send something back›
Before you write
- Include your order number — it’s in your confirmation email and starts with #.
- Use the email address you ordered with so we can find you straight away.
- If something arrived damaged, attach a photo and we’ll get it handled.