Shipping Information
Getting your cubes to you
Thank you for shopping with SquishyPoP! We appreciate your support and are committed to getting your order to you as quickly as possible.
What happens after you order
Processing time
- Orders are processed the next business day after they are placed.
- Once your order has been processed, it will be shipped using the shipping method selected at checkout.
- During new product launches, promotions, or holidays, processing times may be slightly longer.
Delivery times
All orders are delivered door to door within 2β5 business days.
Order tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number so you can track your package.
Incorrect shipping address
Customers are responsible for providing an accurate shipping address at checkout. SquishyPoP is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information.
Lost, delayed, or stolen packages
After an order has been shipped, SquishyPoP is not responsible for delays caused by the shipping carrier, weather, customs, or other circumstances beyond our control. If your package is lost or delayed, please contact us and weβll do our best to assist you.
Order cancellations
Orders may be canceled only if they have not yet been processed or shipped. Once an order has entered processing, it cannot be canceled.
Chargebacks & payment disputes
If you have any concerns about your order, please contact us before opening a chargeback or payment dispute. Orders associated with an active chargeback or payment dispute will be placed on hold and will not be shipped until the dispute has been resolved.
Already ordered?
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